Terms & Conditions

WEBSHOP TERMS OF USE

These Terms of Purchase define the procedures of ordering, payment, delivery and return (cases of dissatisfaction) of products offered on our Website. The Deliverer  is  company T.O Gringo Marina from island Hvar, while the Purchaser of products is any person of age and of legal capacity who chooses at least one product at the Webshop, fills out the electronic ordering form and sends it to the Seller.

When the Purchaser orders goods through the Website, they accept these Terms of Purchase. All the products at the Seller's Website can be bought through the Seller's Webshop.

Republic of Croatia: The prices displayed in Croatian kuna (HRK) are inclusive of Value Added Tax (VAT), and the door-to-door delivery.

World: The prices in EUR are not inclusive of Value Added Tax (VAT), 

 

Conversion statement:

All payments will be made in Croatian kuna (HRK). The amount charged to your credit card will be determined through the conversion from EUR into Croatian kuna (HRK), according to the valid exchange rates of the Croatian National Bank. At the charging of your credit card, the amount is converted into your local currency. Resulting from this conversion, there is a possibility of a small difference in amount charged, compared to the original price stated at our Website.

 

Online Purchase Procedure:

1) Add the desired product to the cart

2) Order the desired product from the cart. A notification about your order will be sent to your e-mail address. Save that e-mail, as it contains information about the number of your order – if you decide to pay with a credit card, or the information necessary for paying via transfer order.

3) Proceed to payment (in case of card payment)

4) Fill out the personal information form properly (do not use diacritical characters - ČĆŽŠĐ) and write the exact phone number you can be reached at by the Delivery Service (UPS) at the time of the product delivery.

Choose your preferred card for payment, write its number, the date of expiry and the control number.

The control number is the three- or four-digit number printed on the card, which serves as a proof of physical ownership over the card at the moment of Purchase, thus decreasing the possibility of fraud.

- Payment:

 

- American Express

- Master Card

- Visa

- Maestro

The three-digit control number is printed on the back of the card, in the signature area, as the far right group of digits. The four-digit control number is printed on the front of the American Express card, above the card number, on either the left or the right side.

The American Express cards issued in Croatia which begin with digits 3775, contain a three-digit control number printed on the back of the card (the far right three-digit group), which has to be provided. For other American Express cards, provide the four-digit number printed on the front side of the card.

At the moment when your credit card is charged, you will receive an additional e-mail, which will inform you that your authorisation is complete and that the door-to-door delivery period has commenced.

Attention: Make sure that your order be paid within two working days. Otherwise the order will be cancelled. Thank you for understanding.

 

Return Policy:

If you have any questions we will gladly make any repair  or resize an item if it does not fit properly, do contact us within 7 days of purchase, by dialling  00385981731247, or by sending an e-mail to info@zp-jewelry.com. We shall try to accommodate your needs to the highest extent, unless the article has already been worn or destroyed by any occurrence other than our fault or the Deliverer's fault.

 

Delivery Policy:

The price of delivery is included in the price of the product for Croatia,rest of the world delivery cost are 18 e  The ordered products are normally delivered within 5 to 7 days from the moment of authorisation of your order. Your package will be delivered by recorded delivery directly to your adress

 

Privacy Policy:

The personal data which you voluntarily disclose, will be saved in our Customer Database. All your personal data is gathered and used for processing your order and for checking and authorising the credit card payment, within the timeframe and to the extent necessary for the fulfillment of the hereby stated purpose, for each individual case.

Your personal data is guarded under the Act on Personal Data Protection. Personal data may be shared only with business partners who require them for the delivery of your order.

Your data will not be used to send you any advertising material, unless you explicitely order the newsletter.

 

Return Policy:

If the delivered product does not suit you, or if you have any questions, or if you wish to replace your product with a different-sized product, do contact us within 48 hours of the moment of delivery, by dialling  +385 981731247, or by sending an e-mail to info@zp-jewelry.com. We shall try to accommodate your needs to the highest extent, unless the article has already been worn

ZP-Jewerly © 2012